Zkteco has its dedicated team that thoroughly researches and develops time attendance, access control, smart lock, pos, and video surveillance software. Altitude vbox, a software ip switch for contact centers. Customer middle east editor sep 27, 2015 comments 0 altitude software, a global provider of omnichannel solutions to deliver great customer experiences, today announced that the sntta travel agency has implemented altitude uci in its multimedia contact center to deliver great service and handle the fastpaced growth of its operations in the. Zkteco is a worldleading enterprise of time attendance, access control, security inspection, parking management, smart locks, and video surveillance solutions. Sep 21, 2015 altitude software, a global provider of omnichannel solutions to deliver great customer experiences, today announced that the sntta. Altitude software is a global leader in unified contact center solutions. Altitude software latest news duartejose prlog page 2. National bank of oman has deployed an ip contact centre from altitude software to improve its customer service. Altitudes participation at mecc 2014 follows a stellar 2014 year for the company, with revenue growth across most mena countries and customer segments. In the middle east, nearsurface wind resources are intermittent. E, and is today leading the multimedia contact center market in those regions. Procco builds worldclass contact centre in bahrain with altitude software przoom newswire dubai, uae, united arab emirates, 20080514 powerful but flexible contact center implementation in bahrain supports innovative shariahcompliant financial services operations in the middle east. View altitude software s latest news on prlog, with news from 330,000 organizations.
Altitude software launches new release to maximize. Altitude software to exhibition in the dic community zone. Altitude software is a global provider of omnichannel solutions to deliver great customer experiences. Altitude uci suite is a complete unified communications solution that enables contact centers to make informed decisions and execute business strategies in real time. E, and is leading the multimedia contact centre market in those regions. Insights on contact center trends and best practices allow you to be up to date on the most important industry topics. Altitude software, a global provider of omnichannel solutions to deliver great customer experiences, announced that extra, saudi arabias largest consumer electronics and home appliance retailer, has developed a worldclass contact centre to improve operational efficiency and. A tieup with altitude software, a global provider of omnichannel solutions to deliver great customer experiences, has resulted in the. Showcasing nextgeneration solutions at biggest ever call centre show in middle east altitude software, a global leader in contact center solutions, today announced an update of its altitude uci 7. Mecc is widely viewed as the first and only regional gathering event for the contact center and. View altitude softwares latest news on prlog, with news from 330,000 organizations. Altitude software, a global provider of omnichannel solutions to deliver great customer experiences, today announced that it is joining the middle east contact centre and customer experience conference to be held in dubai from april 24 to 25, 2018. Complete contact center suite from acd, cit, ivr, routing, outbound, recording, monitoring, 3rd party seamless integration, and others make altitude xperience a superb software solution.
Altitude software helps largest middle east general motors dealer improve call center 5312012. Altitude software announces new shareholders total telecom. Highaltitude wind resources in the middle east scientific. Jul 20, 2011 national bank of oman has deployed an ip contact centre from altitude software to improve its customer service. Ivision launches firstclass crm outsourcing services in. Press release procco builds worldclass contact centre in. May 28, 20 dubai internet city, uae, may 27 th, 20 altitude software, a global leader in contact center technology, will be exhibiting at mecc 20, the premier conference and exhibition for the contact centre industry in the middle east to be held in dubai from june 4 to june 5, 20.
Kuwait international bank launching the 1st visual ivr selfservice solution in the middle east. Thaad was developed after the experience of iraqs scud missile attacks during. Rak al hamra village improves customer contact with altitude. Altitude software reinforces its position as prominent market player with new award 762012. Altitude software brings true customer engagement solutions. Multinational team direct reports and talent retention track record. Our work with aub is a clear demonstration of how altitude can provide innovative digital customer experience solutions to visionary, bold organizations, concluded riadh boukhris, altitude software president middle east and north africa. Altitudepowered tamkeen wins award for best middle. Ahli united bank enriches digital customer experience. Altitude software, a global provider of omnichannel solutions that allow a unified vision of all customer experiences, has hired paul jones to lead the team that manages its growing customer base in the north america market.
Dubai internet city, uae, may 27 th, 20 altitude software, a global leader in contact center technology, will be exhibiting at mecc 20, the premier conference and exhibition for the contact centre industry in the middle east to be held in dubai from june 4 to june 5, 20. Find the best opportunity for you to be part of our team composed of 300 employees from 20 nationalities that strive to compete with some of the most powerful technology companies in the world. The bank, which has 70 branches in oman, is using the contact centre to handle up to. Altitude software as you may recall i was in lisbon portugal just last week and while there i had a chance to meet with altitude software an ip contact center software company who is very successful in europe, south america, the middle east and other parts of the world. Rak al hamra village improves customer contact with altitude al hamra village rolls out altitude contact centre management solution by mark sutton may 30, 20, 01. However, highaltitude wind resources are abundant, persistent, and readily available and.
Shlomo harari, executive vice president, asia pacific at. Choose business it software and services with confidence. Ayman soliman customer development director blue mena. Altitude software helps largest general motors dealer in. Jun 26, 2019 altitude software, a global provider of omnichannel solutions to deliver great customer experiences, announced that frontliners contact center outsourcing, a major customer service provider in the middle east, has implemented the latest altitude xperience release to ensure excellence in customer care delivery and handle the growth of its outsourcing operations in the kingdom of saudi arabia. Altitude software boasts around 900 customers in 60 countries with a regional base in dubai internet city, covering the entire middle east and north africa region. Altitude software to exhibition in the dic community zone at. Altitude software, a global provider of omnichannel solutions to deliver great customer experiences, today announced that the sntta. Atlas of the middle east perrycastaneda map collection. In this context, altitude software, a global provider of omnichannel solutions to deliver great customer experiences, today announced that jathwa, a fastgrowing saudi ict emerging company, has been appointed to market, sell and provide professional services for the range of cx and contact centre solutions developed by altitude software across. With the general availability of the altitude uci seven release to be announced and showcased in the middle east during gitex dubai 2003, the altitude uci suite goes from contact center to unified. Dubai, apr 15, 2019 altitude software, a global provider of omnichannel solutions to deliver great customer experiences, today announced that it is joining the middle east contact centre mecc and customer experience conference to be held in dubai from april 16 to 17, 2019. Strengthened partner ecosystem and expanding client base fuel altitude software growth and profitability in mena. The new contact centre facility is fully powered by altitude software technology.
The solution is suitable for businesses of all sizes and can be deployed either onpremise or. Altitude software designs tailored cloud contact center solutions for every business application based on their goals. See the complete profile on linkedin and discover erics connections and jobs at similar companies. The solution is suitable for businesses of all sizes and can be deployed either onpremise or in the cloud. It has a strong customer base in emea and latin america, with an emerging presence in north america and asia pacific. Altitude software has customers on all industries with a special strength in the crm service provider industry and on financial services, telecommunications, and services. Altitude software helps largest general motors dealer in the. Major outsourcer in saudi arabia maximizes contact centre. We believe in elevating customer service ecosystems to excellence through people, process and technology performance. Ivision currently manages outbound telemarketing campaigns on behalf of a major financial institution in the middle east, as well as customer service operations for an it solutions provider in the uae. The company was founded in 1995 and is headquartered in oeiras, portugal.
Altitude software appoints paul jones as north americas director of sales. No matter your role contact center agent, supervisor, sales manager or it consultant, or a small business owner solving your customer needs you will find our solutions easy to use, efficient and with a quick learning curve. Looking for online definition of mea or what mea stands for. Terminal high altitude area defense thaad, formerly theater high altitude area defense, is an american antiballistic missile defense system designed to shoot down short, medium, and intermediaterange ballistic missiles in their terminal phase descent or reentry by intercepting with a hittokill approach. National bank of oman rolls out altitude contact centre.
Altitude software launches new release to maximize business. Altitude software gathers top customer service experts to. Includes initial charts plus one year of revision service. May 30, 20 rak al hamra village improves customer contact with altitude al hamra village rolls out altitude contact centre management solution by mark sutton may 30, 20, 01. Apr 15, 2019 dubai, apr 15, 2019 altitude software, a global provider of omnichannel solutions to deliver great customer experiences, today announced that it is joining the middle east contact centre mecc and customer experience conference to be held in dubai from april 16 to 17, 2019. Altitude software to help contact centers close more deals. Ivision launches firstclass crm outsourcing services in abu. Altitude software boasts customers in five continents and provides a regional base in dubai, uae for the entire middle east and north africa region. However, high altitude wind resources are abundant, persistent, and readily available and may provide alternative energy resources. Manama, bahrain, july, 2018 tamkeen, a bahrainbased semigovernmental organization tasked with making the private sector the key driver of economic development, has been recognized at the insights middle east contact centre awards with best government contact centre in 2018. As you may recall i was in lisbon portugal just last week and while there i had a chance to meet with altitude software an ip contact center software company who is very successful in europe, south america, the middle east and other parts of the world. We ensure measurable improvement of your customer service ecosystem whatever your industry is. Customers include national bank of abu dhabi uae, etisalat uae, g4s ksa, dubai world trade centre uae, abu dhabi islamic bank uae, al hamra village uae, trust bahrain, qnet. Jathwa and altitude to accelerate adoption of innovative.
Altitude grows significantly in mena altitude software. Jathwa and altitude to accelerate adoption of innovative cx. Identify the key moments of truth within your customer. Altitudepowered tamkeen wins award for best middle east government contact centre in 2018. Blue mena group is the leading customer service ecosystem specialist in middle east and north africa. Just a week after my meeting the company has some news.
As most countries in the mena region have embarked on a range of reforms to diversify. The european company has been serving the mena region since 2000, where it has built a solid reputation as a contact center provider of specialized products and proven methodologies. Its solutions help companies and organizations unify all customer interactions and become. Mea is listed in the worlds largest and most authoritative dictionary database of abbreviations and acronyms the free dictionary. Altitude s participation at mecc 2014 follows a stellar 2014 year for the company, with revenue growth across most mena countries and customer segments.
Sep 27, 2015 customer middle east editor sep 27, 2015 comments 0 altitude software, a global provider of omnichannel solutions to deliver great customer experiences, today announced that the sntta travel agency has implemented altitude uci in its multimedia contact center to deliver great service and handle the fastpaced growth of its operations in the. The contact center is specifically being given a boost in ksa through the national transformation program 2020 which aim is to enhance the level and quality of services. Altitude software mena, dubai, united arab emirates. We ensure measurable improvement of your customer service ecosystem whatever your industry is we believe in elevating customer service ecosystems to excellence through people, process and technology performance we deliver services that cover the entire customer service lifecycle, from. Altitude software to help contact centers close more deals in. Aug 29, 2017 in the middle east, nearsurface wind resources are intermittent. These maps and charts are scanned from atlas of the middle east, published in january 1993 by the u. Altitude software helps largest general motors dealer in the middle east boost customer care aljomaih automotive company aac, the largest gm dealer in the middle east, has reported increased productivity and improved customer service as a result of deploying a bestinclass contact centre to handle the fastpaced growth of its customer. Established in tecoms ict cluster, dubai internet city, in 2008, blue mena group was founded by riadh boukhris, president of altitude software mena the leading independent contact center vendor for unified interaction solutions. Agility regional teams within a relatively flat hierarchy, allow us to be close to our customers and react quickly and effectively to their needs and wishes. Altitude software unveils newest vbox to enable cost 1072011. Sntta delivers firstclass customer service with altitude.
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